Category: Learnings

Very often we build a product intending to do A. When we launch, we see some of our users using it for a totally unexpected use case! This is what happened with Assistant Bot. Originally intended as a project manager tool for teams, we now see users using it for personal tasks! A family member…

We trashed our web dashboard. Yes, you heard that right. We spent 3 months building a web dashboard which we thought users would need. After launch, we found out:1) The web dashboard was adding more unnecessary steps for users to get to our real product – which is talking to Assistant Bot on WhatsApp or…